Where do I pick up my order?

Pickup details and instructions will be provided in your order confirmation email.

What if I can’t make my pickup time?

Please contact us as soon as possible. We’ll do our best to arrange another pickup time.

What happens if I never pick up my order?

Orders not picked up within 7 days of the scheduled pickup date may be discarded without a refund due to the fresh nature of our products.

What ingredients do you use?

We use simple ingredients like oats, nut butters, honey, premium protein powder, fruits, cocoa, spices, and other wholesome ingredients depending on the flavor.

Are your products gluten-free?

Some ingredients are naturally gluten-free, but our products are not certified gluten-free and are made in a home kitchen where cross-contact may occur.

Are your products vegan?

Some flavors may be vegetarian, but most contain honey and are not vegan.

Are your products dairy-free?

Many flavors are dairy-free, but please review each product’s ingredient list before ordering.

Do your products contain nuts?

Yes. Many of our recipes contain almonds and/or peanuts, and all products are made in a kitchen that handles tree nuts and peanuts.

Do you have nutrition information?

Nutrition information will be available on each product page as we continue expanding our lineup.

What allergens are present?

Our kitchen regularly uses:

• Peanuts

• Tree Nuts (including almonds)

• Coconut

• Milk

• Soy

• Wheat (possible cross-contact)

If you have a food allergy, please contact us before placing your order.

Where are your products made?

Our products are handcrafted in Northridge, California, in a registered California Cottage Food Operation home kitchen.

Are you licensed?

Yes. Ballin By Nature operates under California’s Cottage Food Program and follows all applicable labeling and food safety requirements.

Why are you called Ballin By Nature?

Because we believe healthy snacks should fuel life’s adventures. Whether you’re hiking a trail, heading to work, studying for exams, or simply looking for a better snack, we’re here to help you keep rolling.

How long do your protein bites stay fresh?

Our protein bites are made in small batches using wholesome ingredients. For the best quality and flavor, enjoy them within 7–10 days of purchase.

How should I store them?

Store your bites in a cool, dry place away from direct sunlight and heat. Keep the package tightly sealed between servings to maintain freshness.

Can I freeze them?

Yes! If you’d like to enjoy them later, you can freeze them in an airtight container or freezer-safe bag for up to 3 months. Allow them to come to room temperature before enjoying.

What payment methods do you accept?

We accept all major credit and debit cards through our secure online checkout.

Do you offer refunds?

Because every order is made fresh to order, all sales are final once production begins. If we make a mistake with your order, please contact us within 24 hours, and we’ll work to make it right.

We’re always happy to help!

Contact us through our website, and we’ll get back to you as soon as possible.

Thanks for supporting Ballin By Nature! 🥾

“Fuel Every Adventure.”escription